Seagate is committed to ensuring the best total customer experience. It is our aim to leverage quality and service to strengthen customer loyalty and be the choice for data storage products and solutions. To achieve this, Seagate will :

LISTEN

Understand customer expectations and requirements in order to build alignment and create positive customer experiences.

CREATE

Build customer loyalty through innovative, transparent, customer-centric processes.

DELIVER

Design, manufacture and deliver, best-in-class quality and reliability.

IMPROVE

Continually improve processes to deliver customer value, ease of doing business and growth.

JULY 2017
 

Stephen J. Luczo
Chairman and CEO

Mike Crump
VP Quality & Customer Experience