Seagate is committed to ensuring the best total customer experience. It is our aim to leverage quality and service to strengthen customer loyalty and be the choice for data storage products and solutions. To achieve this, Seagate will :


Understand customer expectations and requirements in order to build alignment and create positive customer experiences.


Build customer loyalty through innovative, transparent, customer-centric processes.


Design, manufacture and deliver, best-in-class quality and reliability.


Continually improve processes to deliver customer value, ease of doing business and growth.

JULY 2017

Stephen J. Luczo
Chairman and CEO

Mike Crump
VP Quality & Customer Experience